Contact Us


Primary Contact Details

Private Bag 1000
Mansfield VIC 3724

Phone: 03 5775 8555

In Person/ Our office

33 Highett Street
Mansfield VIC 3722 

Map 330 D4 VicRoads Country Directory

Customer Service Hours

Monday to Friday - 8.30 am to 4.30 pm

Read our Customer Service Charter and Complaints Resolution Policy

After-Hours Emergency Contact

For all out of hours emergencies telephone 03 5775 8555.

The after hours telephone recording allows callers to contact on-call staff by selecting from a range of options:

  • Local Laws Officers
  • Field Services Staff
  • Community Service Officers

Mansfield Shire Council is Relay Service Friendly

If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service (NRS):

  • TTY users can phone 133 677 then ask for 03 5775 8555
  • Speak and Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5775 8555
  • Internet relay users can connect to NRS on then ask for 03 5775 8555

Social Media

Keep up to date with what's happening at Council through our various Facebook pages:

Facebook Logo


Media Kit Enquiries

To gain access to high quality images and media relating to Mansfield Shire, please email our Tourism and Events coordinator.

Once approved, you will receive account and log-in instructions via email.

Frequently Asked Questions

  • Which VicRoads Services is Council and agent for?

    Customer Service VicRoads Services

    In its committment to providing exceptional service to customers, Council provides a limited VicRoads service to benefit our residents.

    VicRoads Services

    • Number plate return & receipt
    • Clearing of defect notice - only with Roadworthy Certificate
    • Licence renewals (car, motorcycle and marine)
    • Firearms/security licence (first issue & renewal)
    • Issue learner permit receipt (car)
    • Work diaries for heavy vehicles
    • Learner permit test
    • Proof of age card photo point
    • Registration refund form submission
Print More Options
Last Updated: Tuesday, 3 May, 2022 - 12:36