Contact Us

We are located at 33 Highett Street, Mansfield. Our customer service opening hours are Monday to Friday 8.30 am - 4.30 pm.

You can contact us via:

Phone

Phone
03 5775 8555
National Relay Service
TTY call 133 677
Speak and listen
1300 555 727

Mail

Post
Private Bag 100, Mansfield VIC 3724

After-Hours Emergency Contact

For all out of hours emergencies telephone 03 5775 8555.

The after hours telephone recording allows callers to contact on-call staff by selecting from a range of options:

  • Local Laws Officers
  • Field Services Staff
  • Community Service Officers

Mansfield Shire Council is Relay Service Friendly

If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service (NRS):

  • TTY users can phone 133 677 then ask for 03 5775 8555
  • Speak and Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5775 8555
  • Internet relay users can connect to NRS here then ask for 03 5775 8555

Social Media

Keep up to date with what's happening at Council through our various Facebook pages:

Corporate Page
Youth Page
Mansfield Library

Other Customer Services

Media Kit Enquiries

To gain access to high quality images and media relating to Mansfield Shire, please email our Tourism and Events Coordinator. Once approved, you will receive account and log-in instructions via email.

Media, Productions and Campaigns

Vic Roads Services

In its commitment to providing exceptional service to customers, Council provides a limited VicRoads service to benefit our residents. These services include:

  • Number plate return and receipt
  • Clearing of defect notice - only with Roadworthy Certificate
  • Licence renewals (car, motorcycle and marine)
  • Firearms/security licence (first issue & renewal)
  • Issue learner permit receipt (car)
  • Work diaries for heavy vehicles
  • Learner permit test
  • Proof of age card photo point
  • Registration refund form submission