Contact Us
We are located at 33 Highett Street, Mansfield. Our customer service opening hours are Monday to Friday 8.30 am - 4.30 pm.
You can contact us via:
Phone
Phone
03 5775 8555
National Relay Service
TTY call 133 677
Speak and listen
1300 555 727
Mail
Post
Private Bag 100, Mansfield VIC 3724
After-Hours Emergency Contact
For all out of hours emergencies telephone 03 5775 8555.
The after hours telephone recording allows callers to contact on-call staff by selecting from a range of options:
- Local Laws Officers
- Field Services Staff
- Community Service Officers
Mansfield Shire Council is Relay Service Friendly
If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service (NRS):
- TTY users can phone 133 677 then ask for 03 5775 8555
- Speak and Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5775 8555
- Internet relay users can connect to NRS here then ask for 03 5775 8555
Social Media
Keep up to date with what's happening at Council through our various Facebook pages:
Corporate Page
Youth Page
Mansfield Library
Other Customer Services
Vic Roads Services
In its commitment to providing exceptional service to customers, Council provides a limited VicRoads service to benefit our residents. These services include:
- Number plate return and receipt
- Clearing of defect notice - only with Roadworthy Certificate
- Licence renewals (car, motorcycle and marine)
- Firearms/security licence (first issue & renewal)
- Issue learner permit receipt (car)
- Work diaries for heavy vehicles
- Learner permit test
- Proof of age card photo point
- Registration refund form submission