From 1 July 2022, the Mansfield District Hospital will be the main provider of aged care services. 

Council is committed to supporting, assisting and advocating for our senior community members. The following services are provided through Council's Community Health and Wellbeing department. If you have any issues or concerns you wish to discuss, please contact us on


Telephone: 03 5775 8555 

Community Bus 

A Council initiative to support resident community members who need transport to do shopping, appointments or have a coffee. The bus operates every Thursday (except Public Holidays) and provides pick up and return to your home.

  • Cost - $6.00 round trip
  • Pick up time – First pick up is at 9.30am. Passengers are dropped in Erril Street next to Delatite Dental
  • Return – The Bus leaves Erril Street at 11.30am

Bookings are essential and can be made through Customer Service located in the main Shire Office, or by phone on 03 5775 8555.

Regional Assessment Service

If you need to access basic Government funded in-home support under the Commonwealth Home Support Programme (CHSP), you will need to be assessed by the Regional Assessment Service (RAS). Assessment for Home Care Packages takes place by the Aged Care Assessment Service (ACAS) which operates from Gateway Health following a referral from the RAS officer. You can contact the RAS Officer, Tracey Dalziel on (03) 57758566. 

Vulnerable Persons Register 

Council provide support and monitoring for the vulnerable, aged and disabled community members through the vulnerable persons register and health promotional activities. Please contact the Community Connections Officer, Tracey Dalziel on (03) 5775 8566

Community Connections Officer

The senior community are being supported by providing the Community Connections Officer until September 2023. This role provides community support and engagement, assists with social connectedness and service access and helps Council monitor the availability and access to services and identify gaps that require advocacy and planning. You can contact the Community Connections Officer, Tracey Dalziel on 03 5775 8566 

My Aged Care

If you are 65 years and over and just beginning your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home. You can also find out if you are eligible and how much it might cost.

You can access all the information you need to register for My Aged Care by visiting the website My Aged Care or telephone 1800 200 422.

If you need assistance with this you can contact the Council’s Regional Assessment Officer, Tracey Dalziel on (03) 5775 8566

Commonwealth Home Support Program (CHSP), and the Home and Community Care (HACC) Program for Younger People (PYP)

Mansfield District Hospital is the main provider of CHSP and HACC-PYP services in Mansfield Shire through their Support@Home program

Services that can be provided include:

  • Personal Care
  • Domestic Assistance
  • Home safety and maintenance
  • Transport services provided by volunteers
  • Meals on Wheels
  • Flexible Respite
  • Social Support Groups

You can contact Support@Home on 03 57758800

Or visit the Mansfield District Hospital website through the Support@Home link.

Community members not already receiving services

If you're 65 years and over phone MyAged Care 1800 200 422, or
If you're under 65 years phone the Regional Assessment Team 5775 8563