Changes to Council Services due to the extension of the current Victorian Lockdown announced today Tuesday 20 July 2021, by the Victorian Premier.

Coronavirus (COVID-19)






  • What is Council doing?

    Council is closely monitoring the coronavirus outbreak to ensure that we are best prepared to respond to any suspected or confirmed cases within our community. Council’s role in a pandemic is business continuity, so that we can continue to provide local essential services, public health and community support and recovery. We will be guided the Victorian Government and the Department of Health and Human Services about the appropriate action to take and when. 
    The Mansfield Shire Municipal Pandemic Management Sub Plan (March 2020) guides responsibilities and actions to be taken by Council and agencies in Mansfield Shire in the event of a pandemic.  The plan has been developed in line with State and Federal health management plans that aim to provide an effective health response framework to minimise transmissibility, morbidity and mortality associated with a pandemic and its impacts on the health sector and community. 

  • Media & Communications - for current information from DHHS, visit

  • Changes to Council Services

    Updated: Tuesday 27 July, 2021

    The Victorian Government has announced  the imposed lockdown will be lifted at 11.59pm Tuesday 27 July 2021. 
    As a result, a number of changes will be implemented to our services and facilities. Please remember if you are visiting one of our Council facilities you MUST "check-in" using the QR code provided.  

    • Our Customer Service Centre will be open. 
    • Social Support Groups will recommence
    • Home and Community Care Services continue with appropriate PPE and COVIDSafe practices. 
    • Resource Recovery Centre will be open.
    • Mansfield Library will be open to the public. Limit of 10 people in the Meeting Room.. 
    • The Youth Centre remains closed.
    • The Visitor Information Centre will open.
    • Integrated family services will provide support 
    • Maternal child health services remains operational please contact 5775 8537 to speak with a nurse.
    • Financial Counselling is providing support
    • Supported playgroups will recommence
    • L2P program will recommence

    Council’s priority is always the health and safety of both our staff and the community as we continue to work through uncertain times and deliver vital and key services.

    Face masks must be worn outdoors and indoors at all times (except at home).

    For those that have returned from a red zone on a permit – you must follow the requirements of your permit. That means going straight home to quarantine for 14 days and only leaving to get tested.

    The Covid-19 virus is a rapidly changing situation. We are constantly and carefully monitoring the situation as it evolves and will keep you updated as things change.

    Where possible, we encourage you to go online or call in to access our services.  If this is not possible, when interacting in person with these services we encourage you to:

    • Wash hands thoroughly and regularly 
    • Wear a mask as per State Government directives.
    • "Check-in" using the provided State Goverment QR code.
    • Sit a little further apart when talking with someone (1.5 metres apart).
    • Cough or sneeze into your elbow and dispose of tissues immediately.
    • Continue to support and connect with each other in other ways, such as checking in and phoning a neighbour or a friend.

    For information on the current restrictions please view the Table of Restrictions.  

    Finally, please continue to help stop the spread of COVID-19:

    Check in everywhere, every time - all businesses and workplaces that remain open are required to use the Victorian Government QR Code Service, unless an exemption applies.   Get tested if you are ill - stay up to date on the latest exposure sites and anyone with COVID-19 symptoms should get tested immediately. Support your workers to get vaccinated - appointments can be booked here.


    For more information you can also go to or call the Business Victoria hotline on 13 22 15.

    • Update your COVIDSafe Plan - every business with on-site operations must have a COVIDSafe Plan.

    For regular updates and reliable advice the best source is the Department of Health and Human Services (DHHS)

  • Key Websites and Resources

    Coronavirus Hotline

    For people in the community seeking support services call 1800 675 398 between 9am and 5pm Monday to Friday.


    For state-wide emergency advice go to

    Department of Families, Fairness and Housing



    Family safety:

    Department of Health

    The Australian Government’s Department of Health is closely monitoring the COVID-19 pandemic. The Department of Health are providing daily updates and information, answering questions about the latest news, providing current facts and figures, travel advice, key contact and phone numbers.

    For more information, please visit

    World Health Organisation

    The World Health Organisation is continuously monitoring and responding to the coronavirus outbreak. For more information, please visit the WHO website.



  • Financial support and resources for businesses

    The Federal Government is supporting Australian businesses to manage cash flow challenges and retain employees.

    There are a number of resources available on the Federal Government's Business website.

    The State Government has introduced a number of measures to support business to plan and respond to coronavirus COVID-19. 

    For advice, updates and support to help your workplace plan and respond to coronavirus visit the Business Victoria Coronavirus Support website.

    Additionally, the Victorian Chamber of Commerce and Industry website has information regarding employment obligations and guidelines.

    Tourism operaters can find resources online at the Victorian Tourism Industry Council support hub.

  • Workplace Impacts

    As of 11.59pm on Tuesday 27 July, Victoria will have lockdown eased. For more details, please see the Premier's statement.

    Worksafe Victoria: Find the latest information about coronavirus (COVID-19) and preventing exposure in the workplace.

    The Victorian Chamber of Commerce and Industry have produced an employer guide for managing the workplace in the face of the outbreak which includes:

    • Understanding your risks.
    • Employer obligation.
    • Working from home.
    • Changing or scaling down operations, and
    • Business shut down.

    For information and assistance on any aspect of your employment obligations, the Victorian Chamber Workplace Relations Advice Line (03) 8662 5222 can help.

    24/7 Coronavirus Hotline 1800 675 398. If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days. Please keep Triple Zero (000) for emergencies only.

  • Environmental Health

    Preventing infection in the workplace advice on how businesses can reduce the risk of coronavirus (COVID-19) infections in the workplace, including how best to clean and disinfect.

    The principles apply equally to domestic settings, office buildings, small retail businesses, social venues and all other non-healthcare settings.

  • Supporting Your Mental Health & Wellbeing

    If you are experiencing increased worry and stress during this time, there are a number of support services available:

    Lifeline can be called on 13 11 14

    Beyond Blue can be called on 1300 224 636

    Partners in Wellbeing chat online or call 1300 375 330

    Small business owners and employees get free and confidential access to wellbeing coaches, financial counsellors and business advisors.

    Wellbeing & Mental Health Support for Victorian Small Businesses

  • Further Information

    If you have any queries, please contact the Economic Development Team on 03 5775 8520 or email


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Last Updated: Wednesday, 28 July, 2021 - 16:45