Coronavirus Information

If you suspect you may have contracted COVID-19, please call the dedicated hotline on 1800 675 398. For local relief and assistance call 1800 MSC AID (1800 672 243). Are you isolating? Important information about available resources and support(PDF, 198KB).

What to do if you test positive to COVID-19? Checklist from the Victorian State Government.

Being vaccinated provides you with greater protection against severe illness from COVID-19

COVID-19 Vaccination Clinic

Book an appointment for your vaccine or booster at the Mansfield Hub - 1800 675 398 or Department of Health. The Mansfield Hub is located at Anderson Hall, 10 Bank Place, Mansfield. From Erril Street, use the ramp alongside Mansfield Radio station.

COVID-19 Testing Clinic

Back of Mansfield District Hospital by appointment only. Testing days Monday, Tuesday, Thursday and Friday. Ensure you pre-register your details online before you are tested which will save you time at your booked appointment.

COVID-19 Testing Registration Form

Once you have pre-registered via the COVID-19 Testing Registration Form please call 0428 694 968 to book an appointment.

For current information regarding operating hours, please visit Mansfield District Hospital

What is Council doing?

We closely monitor the ongoing coronavirus situation to ensure we're able to respond to potential issues in our community. Our role is to provide local essential services, public health and community support and recovery. We are guided the Victorian Government about the appropriate action to take and when. 
The Mansfield Shire Municipal Pandemic Management Sub Plan (March 2020)(PDF, 805KB) guides responsibilities and actions to be taken by Council and agencies in Mansfield Shire in the event of a pandemic.  The plan has been developed in line with State and Federal health management plans that aim to provide an effective health response framework to minimise transmissibility, morbidity and mortality associated with a pandemic and its impacts on the health sector and community. 

Coronavirus Hotline

For people in the community seeking support services call 1800 675 398 between 9am and 5pm Monday to Friday.


For state-wide emergency advice go to

Department of Families, Fairness and Housing



Food Relief

Family Safety

Department of Health

The Australian Government’s Department of Health is closely monitoring the COVID-19 pandemic. The Department of Health are providing daily updates and information, answering questions about the latest news, providing current facts and figures, travel advice, key contact and phone numbers.

For more information, visit

For reliable information about the global pandemic, we recommend WHO.

Key Websites and Resources

Financial support and resources for businesses

The Federal Government is supporting Australian businesses to manage cash flow challenges and retain employees.

There are a number of resources available on Federal Government's Business.

The State Government has introduced a number of measures to support business to plan and respond to coronavirus COVID-19. 

For advice, updates and support to help your workplace plan and respond to coronavirus visit Business Victoria Coronavirus Support.

Additionally, the Victorian Chamber of Commerce and Industry has information regarding employment obligations and guidelines.

Tourism operaters can find resources online at the Victorian Tourism Industry Council support hub.

Workplace Impacts

Worksafe Victoria: Find the latest information about coronavirus (COVID-19) and preventing exposure in the workplace.

Victorian Chamber of Commerce and Industry have produced an employer guide for managing the workplace in the face of the outbreak which includes:

  • Understanding your risks.
  • Employer obligation.
  • Working from home.
  • Changing or scaling down operations, and
  • Business shut down.

For information and assistance on any aspect of your employment obligations, the Victorian Chamber Workplace Relations Advice Line (03) 8662 5222 can help.

24/7 Coronavirus Hotline 1800 675 398. If you suspect you may have COVID-19 call the dedicated hotline – open 24 hours, 7 days. Please keep Triple Zero (000) for emergencies only.

Environmental Health

Preventing infection in the workplace advice on how businesses can reduce the risk of coronavirus (COVID-19) infections in the workplace, including how best to clean and disinfect.The principles apply equally to domestic settings, office buildings, small retail businesses, social venues and all other non-healthcare settings.


If you are experiencing increased worry and stress during this time, there are a number of support services available:

Lifeline can be called on 13 11 14

Beyond Blue can be called on 1300 224 636

Partners in Wellbeing chat online or call 1300 375 330

Small business owners and employees get free and confidential access to wellbeing coaches, financial counsellors and business advisors.

Wellbeing & Mental Health Support for Victorian Small Businesses

Further Information

If you have any queries, please contact the Economic Development Team on 03 5775 8520 or email

Supporting Your Mental Health & Wellbeing

Being aware of how you’re feeling and knowing what you can do to look after your mental well being is an important part of staying healthy during this challenging time. You may find the following resources helpful:

  • Mansfield District Hospital Social Worker - 03 5775 8800  
  • Black Dog Institute online clinic and for a free mental health assessment tool 
  • Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.   
  • Health Direct - 1800 022 222 to speak to a registered nurse about your health concerns. The hotline is open 24 hours a day, 7 days a week.  
  • Kids Helpline 1800 55 1800 provides a free, private and confidential service for young people aged 5 to 25.  The service is available 24 hours a day.
  • - how to ask, "are you OK?" simple steps that could change someone’s life.  
  • The Resilience Project  - wellbeing strategies that build resilience by practising the principles of Gratitude, Empathy, Mindfulness and Emotional Literacy 

Information for Parents

We understand that many parents are likely to be feeling anxious or concerned about their children’s health and wellbeing during the COVID-19 pandemic. Parents should be reassured that the evidence so far is babies and children under five almost never get seriously ill from COVID-19. To keep up to date with the latest information and advice about COVID-19 visit Health and Human Services.

Financial Support

For Financial Support please contact Council's Financial Counsellor on (03) 5775 8569. Monday  and Tuesday 9.00am – 5.00pm

Alternatively, please contact the National Debt Hotline or call 1800 007 007.


COVID-19 Disaster Payment

For Individuals:

Financial support and emergency relief

Services Australia - If you need a payment
For Businesses:

More information on the Federal Government’s economic response to Coronavirus. 

Local Business & Service Delivery

Local Trade and Services Delivering to Homes


  • Delatite Poultry – 5775 1388 or Facebook
  • High Country Fresh - 0419 375 656 (Deliver Mansfield township only)

Goods & Trade

Information Services and Closures 

Central Hume Primary Care Partnership

For information regarding health and wellbeing services in the Hume region, please visit the Central Hume Primary Care Partnership.

MACE - Mansfield Adult Continuing Education

For all Services Australia enquiries

For all Department of Human Services enquiries

For all Centrelink enquiries - 132 850

Parks Victoria

For up to date information regarding how COVID19 has impacted the operations of our campsites, national parks and caravan parks, as well as information regarding seasonal closures, please visit Parks Victoria