Have your say in the Community Satisfaction Survey 2026

Published on 30 January 2026

Council once again encourages residents to take part in the 2026 Community Satisfaction Survey and give feedback on Council’s performance.

The survey will be undertaken from 9 February to mid-March. It is designed to be quick and will cover a broad range of topics related to Council services.

Mayor Cr Steve Rabie highlighted the importance of community involvement in the survey process.

“Listening to our community isn’t just a priority for Mansfield Shire Council, it’s a necessity,” he said.

“Local Government is at its best when it is being guided by the community it represents and your feedback helps us understand what matters most to you.”

“Whether it’s about local planning, sustainability or public spaces, the community satisfaction survey is an important chance to tell us how you think we’re performing.”

Independent market research agency National Field Services will conduct the survey over the phone. Residents and ratepayers are selected to participate at random to capture feedback from various parts of the Shire's community. Individual details and responses kept confidential, and only the overall results are shared with Council.

“If you receive a call, we strongly encourage you participate and take the opportunity to share your views,” said Cr Rabie.

Residents can view past Community Satisfaction Survey results on Council's website at mansfield.vic.gov.au. Feedback can also be provided to Council at any time through the “Report or Request” function on Council’s website, via email at council@mansfield.vic.gov.au or by calling (03) 5775 8555.