Customer Service & Administration Support- Capital Works & Operations

Mansfield Shire Council is looking for an enthusiastic, experienced and community focused individual to take up the Customer Services and Administration Support. The Customer Service and Administrative Support provides a range of customer service and administration support functions to meet operational and statutory requirements.

This position will report to Manager Capital Works and Manager Engineering Services. The responsibilities include maintaining a detailed working knowledge of the Department to enable an efficient and reliable response to customers (internal and external), support the relevant Department with administration of Council’s customer request management system, compile and distribute reports, statistical information, and presentations, provide support to the Department including arranging appointments, coordinating meetings, information sessions and other tasks as required.

Remuneration will be based on Band 4 classification $69,426.76 per annum plus superannuation of the Mansfield Shire Council Enterprise Agreement 2024.

This is a full time, fixed term arrangement to backfill for an employee until 10 October 2025.

Applications will close at 5.00pm on 30 June 2025.