All missed bin reports lodged with Council will be forwarded to Councils kerbside collection contractor Cleanaway for action. Once our contractor has reviewed their data, they will confirm details of attendance. You will be contacted by a member of the waste team to discuss arrangements for collection of your missed bin.

Your Details

Missed Bin Details

Was there clear access and a minimum of 50cm between each bin?

If your bin was not out before your scheduled collection time or did not meet the requirements, we cannot offer a missed collection service.