Council provides multiple options to help you make payments including online, by mail, by phone, eftpos and centrepay.
Bpay - Log in to your Internet Banking service. Look for the BPAY or View Bills link and select Mansfield Shire Council Enter the Biller Code, Enter the BPAY Reference from your bill and your name (exactly as shown on your rates notice) .
Due to COVID-19 this service is currently unavailable - In Person – EFTPOS facilities are available, or you can pay by cash, cheque or money order at the Municipal Office, 33 Highett Street, Mansfield. Monday to Friday between 8.15am-5.00pm.
By Mail – Cheques or money orders should be made payable to Mansfield Shire Council and should be marked not negotiable. Receipts will not be issued for mailed payments.
Please send to:
Mansfield Shire Council
Private Bag 1000
MANSFIELD VIC 3724
By Phone - To pay using Visa or Mastercard call 1300 105 487 available 24/7.
Centrepay - Use Centrepay to make regular deductions from your Centrelink payment. Centrepay is a voluntary and easy payment option available to Centrelink customers. Go to humanservices.gov.au/centrepay for more information on how to set up your Centrepay deductions.
To register you will need Council’s Centrelink Reference Number which is 555-059-907-C.
Payment Arrangement – Having difficulties meeting your instalment payment? You can apply to pay rates weekly, fortnightly or monthly.
Direct Debit – Have your rates deducted from your account fortnightly, monthly, quarterly or annually.
Financial Hardship – Ratepayers finding it difficult to pay their rates have the option of applying to Council for special consideration. If you meet the requirements, Council may defer a portion of your rates, consent to special payment arrangement, or waive interest charges.
Overdue Payments – Penalties for late payments will apply. Interest will accrue from the due date of the instalment and continue to accrue daily until the account is paid in full. The penalty interest rate is 10% per annum which is set by the Victorian Government.
Overpayment – If you have overpaid your Rates and/or Debtor invoices and wish to receive a refund, please complete and lodge the Overpayment – Request for Refund Form.