Emergency Information

Life Threatening Emergencies:

For any life threatening situation call 000 for police, fire or ambulance.

The most current emergency information is available through Vic Emergency Website

People who are deaf, hard of hearing, or who have a speech/communication impairment can contact VicEmergency Hotline via the National Relay Service on 1800 555 677.

For help with English, call the Translating and Interpreting Service on 13 14 50 (freecall) and ask them to telephone VicEmergency Hotline. If you know someone who cannot speak English, provide them with this number.

For the latest weather and weather warning information:

Visit the Bureau of Meteorology website.

Flood, Storm Emergencies - Victoria SES

For assistance contact the SES on 132 500


Follow your Plan

The Before page has lots of information about planning and preparation.

If you have left early or had to evacuate, information about relief and recovery services is on our After page.​

Animals are often ‘part of the family’ and we need to plan for them too in times of emergencies and natural disasters.

Your animals are your responsibility and the best way to ensure the safety of your pets, animals and stock in times of emergency is to have a well thought out plan and to be prepared. If possible, organise somewhere safe to take your animals and leave early.

There is excellent information on the Agriculture Victoria web pages to assist with planning and preparing for your animals.

Pets and emergencies

Wildlife in emergencies

It sure gets hot in summer! But did you know heatwave can be lethal - more people die annually from heatwave than bushfire?

Heatwaves and extreme heat can affect anybody. Those most at risk are older people, young children and people with a medical condition.

The most important things to remember on a really hot day are:  

  • Keep cool
  • Drink plenty of water
  • Stay out of the sun
  • Look after yourself and others
  • Never leave people or animals in cars on hot days

Here are some useful links:

It is particularly important to think about what you would do to stay cool during a power failure.

For 24 hour health advice contact Nurse-on-Call: 1300 60 60 24
For life threatening emergencies dial 000

Power outages can happen at any time. They can be caused by severe weather, such as lightening, floods, heatwaves, bushfires or high winds, or by trees contacting powerlines. The best approach is to have a plan for how to cope during a power failure, particularly in very hot conditions.

Some simple tips include having access to:

  • A torch or battery-operated light
  • A phone that does not rely on electricity (such as a fully-charged mobile phone)
  • A battery powered radio for news and updates
  • Fresh water (if you rely on an electric pump for water)
  • The faults and emergencies contact number for your electricity provider
  • A list of key contacts
  • Cash so you do not have to rely on an ATM to purchase goods

The most important thing during a power outage is to stay safe:

  • Keep clear of fallen powerlines and keep others away
  • Be careful with temporary generators
  • If there has been significant damage to your property, make sure a licensed electrician checks that it's safe to turn your power back on.

If you are currently experiencing an electricity outage visit the United Energy website  or contact their electrical faults and emergency team on 132 099.

Your Guide to power outages

Neighbourhood Safer Places (NSP's) are places of last resort, to provide shelter during the passage of a fire, when all other plans have failed. They are not to be considered as places to relocate to when leaving early.

Safety and survival cannot be guaranteed at NSPs and there are no proposals to offer support or services. They will offer the minimum protection against radiant heat and embers.

Road hazards, prevailing conditions and driving to NSP's may pose a significant risk that must be considered in your planning.

The CFA web page has up-to date information on NSPs is available for Mansfield and the whole state.

Neighbourhood Safer Places within Mansfield Shire

Township Location Address
Bonnie Doon Bonnie Doon Recreation Reserve

2 Davon St Bonnie Doon

Bonnie Doon Peppin Point Holiday Park

75 Peppin Drive Bonnie Doon

Goughs Bay Goughs Bay Fire Station

6 Walshs Road Goughs Bay

Howqua Camp Howqua Lodge building

127 Howqua River Road Howqua

Jamieson Paradise Point Caravan Park


Jamieson Jamieson Memorial Hall

Perkins & Grey St Jamieson

Maindample Maindample Fire Station

41 Main St Maindample

Mansfield Mansfield Sports Complex

Highett St Mansfield

Merrijig Merrijig Public Hall

1 Alpha St Merrijig

Merton Merton Recreation Reserve

3138 Merton Euroa Road Merton

Tolmie Tolmie Fire Station

11 Mahaikah Road Tolmie

Woods Point Cherry Adit near rear of Police Station Kennys Track Woods Point
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Last Updated: Thursday, 2 December, 2021 - 12:26