Short Term Help With Council Fees

Thursday, 2 April, 2020 - 16:15

Mansfield Shire Council will give residents and ratepayers more time to pay some fees and not charge interest on rates, until 30 June 2020. These measures are immediately available to support people financially affected by the Coronavirus.

Mayor, Cr Marg Attley OAM said the measures are in in addition to Council’s existing options for payment plans under its Rates and Charges Financial Hardship Policy.

“Council wants everyone to come through this time as strongly as possible, so we can rebuild with our community spirit intact,” Cr Attley said.

“We feel these additional options give our community some surety and reprieve for three months. Council also offers free, confidential financial counselling services to assist families and individuals with debt managements and other financial issues,” she said

  • Pet registration – Council has extended the due date for payments to 30 June 2020. 
  • Rates – Council’s Rates and Charges Financial Hardship Policy already offers payment plans tailored specifically to individual needs and the option to defer payments. In addition, Council will not charge interest on rates debt accumulated up until 30 June 2020.  This interest embargo begins from the declaration of the State of Emergency, 16 March 2020, until 30 June 2020. Where there is still debt outstanding at 1 July 2020, rate payers can use the provisions in the Rates and Charges Financial Hardship Policy.

“Council is mindful that everyone’s circumstances are different, so I encourage residents and ratepayers to contact Council on 5775 8555 or email, to discuss any concerns they may have about their ability to pay any Council fees, charges or rates,” Cr Attley said.

“The earlier you contact us, the quicker we can find a solution to suit your needs,” she said.

“We understand this can be a difficult time and we assure the community that all conversations and communication with Council around financial support remain confidential in accordance with Council Privacy regulations.”

Covid-19 is a rapidly changing situation. Council will continue to monitor changes in the economy due to the coronavirus and if necessary may revise these options to respond to community needs.

Council is also supporting suppliers by doing weekly pay runs to assist in improving cashflow for contractors and suppliers.

For more information on various payment options, you can visit the rates and charges page where you will also find the Rates and Charges Financial Hardship Policy



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Last Updated: Thursday, 2 April, 2020 - 16:17