COVID-19: Read how Council is responding to COVID-19. For relief and assistance call 1800 MSC AID (1800 672 243).
Mansfield Shire Council will give residents and ratepayers more time to pay some fees and not charge interest on rates, until 30 June 2020. These measures are immediately available to support people financially affected by the Coronavirus.
Mayor, Cr Marg Attley OAM said the measures are in in addition to Council’s existing options for payment plans under its Rates and Charges Financial Hardship Policy.
“Council wants everyone to come through this time as strongly as possible, so we can rebuild with our community spirit intact,” Cr Attley said.
“We feel these additional options give our community some surety and reprieve for three months. Council also offers free, confidential financial counselling services to assist families and individuals with debt managements and other financial issues,” she said
“Council is mindful that everyone’s circumstances are different, so I encourage residents and ratepayers to contact Council on 5775 8555 or email rates@mansfield.vic.gov.au, to discuss any concerns they may have about their ability to pay any Council fees, charges or rates,” Cr Attley said.
“The earlier you contact us, the quicker we can find a solution to suit your needs,” she said.
“We understand this can be a difficult time and we assure the community that all conversations and communication with Council around financial support remain confidential in accordance with Council Privacy regulations.”
Covid-19 is a rapidly changing situation. Council will continue to monitor changes in the economy due to the coronavirus and if necessary may revise these options to respond to community needs.
Council is also supporting suppliers by doing weekly pay runs to assist in improving cashflow for contractors and suppliers.
For more information on various payment options, you can visit the rates and charges page where you will also find the Rates and Charges Financial Hardship Policy
ENDS
Phone: (03) 5775 8555
TTY users phone 133 677
then ask for (03) 5775 8555
Find out more about National Relay Service
Email: council@mansfield.vic.gov.au
Address: 33 Highett Street
Mansfield, VIC 3722
Postal: Private Bag 1000
Mansfield, VIC 3724