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Council Now Offers Financial Counselling Support Three Days a Week

Thursday, 21 May, 2020 - 11:00

With funding for an additional day of financial counselling services from Bushfire Recovery Victoria through Upper Murray Family Care (UMFC), Mansfield Shire Council now offers the service Monday to Wednesday.

Mansfield Shire Mayor, Cr Marg Attley OAM said given the challenges Mansfield’s community has faced since the January bushfires, the increased service will be welcome.

“Through the Financial Counselling Program at UMFC general financial counselling, financial support for family violence survivors and bushfire financial counselling are now offered throughout the shire,” Cr Attley said.

“The service is free and confidential and can be a great help for people having financial difficulty for a range of reasons,” she said.

Jenny Lovick, Council’s Community Health & Wellbeing Team Leader said the Financial Counselling service operates on a ‘no-wrong door’ approach.

“When people make contact with the service, there will be a brief in-take process which determines if they are eligible for the Bushfire Recovery Victoria supported service, but if not, they will be seen by our existing service,” Ms Lovick said.

The service can assist people with loss of income, including small business sole traders. It can also help people understand the government grants available, negotiating mortgage and car payments and advocacy with creditors, and referrals to other applicable agencies.

Ms Lovick said the financial counsellor will assess an individual or family’s financial situation and provide free advice and information to help people understand their options and support them in the next steps they take.

“Financial counsellors are independent, qualified professionals who work in community organisations across Victoria. They are also very good listeners,” she said.

Anyone interested in accessing the service can phone UMFC on 1800 560 760, Council’s Relief hotline 1800 672 243 or Council on (03) 5775 8569.

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Last Updated: Thursday, 21 May, 2020 - 11:01